Business


AUGUST, 2010


So Easy to Kill Morale



When will American executives get their head out of their asses?The list of ways to kill morale is longer than the list of morale builders. It is far easier to kill than to build morale.

Nothing diminishes productivity as much as diminishing morale.

Nothing raises productivity as quickly and as cheaply as boosting morale.

It's that simple.

How? How does one build morale? Well, that depends a lot on how deeply morale has sunk. But if caught in time, a simple "good job" will do wonders. Even if ...
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JULY, 2010


Is Your Business Out of Balance?



Chris Reich of TeachU wants to know if your business is out of balance.



Chris Reich
TeachU.com


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JULY, 2010


Management by Bullets



Businesses are enamored with "metrics".  Management wants to measure and graph everything possible. It's fun to look at colorful graphs and shoot at performance shortfalls at business meetings. Johnson, it looks like your sales aren't trending in the right direction! Smith, your time per call is getting out of hand! Jones, your expense 46 category is higher than budget, what's your plan?

Management by bullets. I suppose, if the boss is blind reports must be presented ...
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[ Posted by michael cardus, July 14, 2010 8:55 ]
     When you give power to the metrics you tend to explode the data results. Also the measurments do and will mis-lead because there is constantly an observer created reality. Once you measure the thing you are measuring you impact it.
I like how you mentioned that your best sales person may not have what the metrics are looking for.


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JULY, 2010


Business Problem...



I hear about bad things that happen at businesses all the time. Often those things are dismissed as "stuff happens" or "we all make mistakes". Often these big boo boos are attributed to Murphy's Law.

Here is a tale with no apparent easy fix.

There's a big construction project worth a few million dollars. You're in charge of preparing the bid. You go over and over and over the numbers. This project has over 3,000 components from ...
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[ Posted by michael cardus, July 09, 2010 15:00 ]
     Chris.
This is a good example plus I feel baited by the 'teambuilding' reference.
Perhaps the problem could be solved by building a tower out of rope, while closing your eyes, and gently falling into a building stacked out of cards.
Then they could all go go-kart racing and play laser tag.

Now that is out of my system. The 1st thing that jumped out is the lack of experience and talent to handle this bid. Your example of the wrong measurement system 2ndly the many eyes checking loses accountability for the process.

I really am not sure and this is the ambiguity of work.

Great question - now I am thinking.


[ Posted by Chris Reich, July 09, 2010 19:27 ]
     Michael---

I was hoping you'd take the bait---in fun and with respect I set the hook. But if you and I were working together, this is exactly the sort of problem I'd have "teams" solve.

There are numerous, easy to implement solutions to this and a million other similar problems that happen at businesses every day because of FAILED teamwork.

Also---there was plenty of experience on this project. (There's a hint there)

Chris


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APRIL, 2010


What Can Be Done When Morale Goes Sour?



Businesses have cut and budgets are still tight. Yes, there are some green shoots beginning to appear so things will probably get better but not at a fast pace.

The talent, those who make it all possible have borne the majority of the stress from this recession. They feel it most as they take pay cuts, furloughs and reduced benefits. They see friends and relatives lose jobs and it reminds them of how close to ...
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[ Posted by michael cardus, April 21, 2010 7:43 ]
     Chris great point. when the organization does better it needs to be cautious and critical about how this will affect employees.
People want to be treated like adults and know what is going on. When an organization acts like parents and try to hide things for the benefit of the staff (children). People act like children.
Taking time to explain and share the relevance is a great start for building morale.


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FEBRUARY, 2010


The Past Does Not Predict the Future



One of the biggest problems with many American companies is the loss of nimbleness. Corporations are so weighted by forecasts and metrics they no longer can react with agility. I believe too many business decisions are based on looking through the rear-view mirror. 

There are two serious problems with using past data to predict future results. First, historical performance, unless repeatable at will, is no indication of future results. Every investment must caution the potential ...
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NOVEMBER, 2009


Turn Away Prospects



One of the hardest lessons to learn in business is that you do not want every sale, deal, project that comes your way.

Some aren't worth the trouble. Some aren't worth the money. Sometimes you just don't like the people you'd have to work with.

Say no. Pass. I'm going to skip this one.

You immediately increase your value because not everybody can have you. You're putting up the velvet rope. Sorry, invitation only.

You will do ...
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OCTOBER, 2009


How Well Does Your Business Execute?



Seeing a lot of fumbles at your business? Are the fumbles creating friction among your employees? In short, should things be running smoother?

When things are not going well, it's time to step away from all the silly MBA jargon and return to common sense. It's ridiculous to even utter the words "supply chain" if you can't get orders out the door in a timely manner. It's absurd to turn to 6-Sigma when everything seems to ...
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